Terms & Conditions


Issued by Emma Rose Apparel Group锛圓U锛 Ltd

This Terms and Conditions document governs the use of Emma Rose. Clothing Online Services (the Service) including shopping and participation in promotions run by Emma Rose. Clothing, You can access this Agreement at any time from the bottom of any page of the site, please read them carefully.


Placing Orders:

All orders placed are subject to confirmation and acceptance by Emma Rose ApparelGroup(NZ)Ltd. All prices in the online store include GST. All prices are in NZ dollars. We accept Master card and Visa only as method of payment.  All orders are subject to availability of stock. We reserve the right to cancel any order, in this case you will immediately be notified by email or phone. Orders placed on weekends or public holidays will be processed on the following business day.

You will be asked to register as a Emma Rose Customer. Apart from the many member benefits, including receiving regular emails containing special deals, your shopping address details will be filled saving you the effort of entering these details each time you checkout.

Pricing and Promotions

We are unable to amend your order due to any promotions which have then occurred after your order has been placed resulting in a discounted price. All prices are charged at the advertised time of your purchase.

Product Information:

All sizes are based off standard New Zealand and Australia sizing. All sizes are approximate; however we do attempt to ensure they are as accurate as possible. Please refer to the size guide for measurements.

We attempt to display product colours as accurately as possible on our website. However we cannot guarantee that your monitor鈥檚 display will accurately reflect the actual colour of the product. 

We undertake reasonable care to ensure that all details, descriptions and products prices appearing on our website are correct at the time when the relevant content was entered into our  website. We reserve the right to refuse orders where product information has been mis-published, including prices and promotions.

Goods are subject to availability. As there is a delay in the time when the order is placed and the time when the order is accepted, the stock position of a certain product may change between this time period. If an item you have ordered becomes out of stock before your order has been accepted we will notify you as soon as possible. You will not be charged for out of stock items.

The Credit Card Data Security Policy

We do not store or process customers cards ourselves.

We reserve the right:
To cancel any order, at which time we will immediately notify this action by phone or email. We will refund all monies paid by the original payment method received. 

All orders are subject to the availability of stock. 

To verify any orders upon suspicion of credit card fraud.


Emma Rose is a trademark of EmmaRose Apparel Group(AU) Limited. The copyright and other intellectual property rights in the material contained in the Service are protected by EmmaRose Apparel Group(AU) Limited.


Copy rights© Emma Rose Apparel Group(NZ) Ltd 2014